Standard delivery is only $8.99

Express delivery is $11.99

Standard delivery takes approximately 5-7 business days after you place your order (excluding weekends and public holidays).  We aim to meet these delivery times but during busy periods deliveries may take a little longer.

For all orders that are $100 or more… the shipping is FREE.

We ship Australia wide.

We process orders within 1-3 business days (excluding weekends and holidays). Due to a recent surge in demand for our products, please allow up to 7-21 business days for delivery.

We aim to meet these packing and postage times but during busy periods may take a little longer.

We will always post your order as soon as we receive it, however sometimes items sell out in store, especially during special sales and peak times.

In placing your order online, you accept that this may occur from time to time.

If your item is out of stock (or discontinued without notice to us) and a delay is expected, we will contact you via email or phone to arrange a replacement or refund.

Please ensure your contact details are correct upon ordering.

The wait time for out-of-stock items is approximately 15-25 days.

We are happy to offer you a refund, credit or replacement for your out-of-stock item if you don’t want to wait.

We are happy to exchange any product that is faulty or damaged.

If you receive a faulty or broken product, please CONTACT US within 48 hours of receiving the item. Please note that evidence will need to be provided including a photos or video of the faulty item along with the packaging.

Please make sure you choose your products wisely; we do not offer refunds or returns for change of mind or if the products have been used (due to hygiene reasons).

We ship to Australian addresses only.  We do not ship Internationally.

Please ensure that all your contact details are correct before placing your order.

Once an order is sent, we have no way of tracking or finding your item if you have made a mistake with your contact and delivery details.

The delivery times listed above are from the time the parcel is posted, not from the date of order.

Please check the following if your parcel hasn’t arrived.

• Check with your family members, they may have received the item while you were out.

• If you are having the parcel delivered to work, check with your colleagues and with the mailroom to see if they have seen your parcel.

• Check your order to ensure the address you used was correct.

• If you’ve tried all these and still no order then please contact us and we’ll do our best to locate it for you or point you in the right direction of finding it.